Returns Policy

Pacific Central Teknik Pte Ltd reserves the right to modify the policy at any time without prior notice. Please ensure that you have read through our terms & conditions to avoid any misunderstandings.

We strictly do not allow refunds or exchanges for:

1. Change of mind / interest
2. Errors you have made in your order

As we like you to be satisfied with your purchase and your experience with us. We will, at our discretion, accept returns of a Product was obtained from our Web site no later than 7 days from your receipt of the Product, only if the Product is damaged before receipt, or there is a discrepancy between ordering and delivery. Kindly drop us an email (enquiry@pacentek.com.sg) and attach clear snapshots of the hard copy Invoice, nature of defect and all products received and provided always that the Product is still in its original package accompanied by the relevant original invoice.

When you return the Product, you must return the Products to us in an undamaged and unused condition at your expense. Subject to our approval, you may be released from returning the Products at your expense. To initiate a return, or if you have questions regarding our return policy, please contact us at enquiry@pacentek.com.sg